FEEDBACK TO DAVID ON PROGRAM BEHAVIOR GOALS
Anonymous feedback may be sent directly to David via this link
Dear NHS Faculty and Staff:
My goal is to be as mindful of these behaviors as I can and consistently practice them. While, like anyone, I need feedback on how I’m doing, the reality of power differences at work may mean you don’t want to provide it directly—although I invite you to do so! But regardless, I hope you’ll find some way to let me know how I’m doing on a regular basis. If you’re in a hurry, you could just use a 5 point scale with 5 being “really great” and 1 being “just terrible”! Thanks!
Behavior #1
- Listen completely
- Listen for meaning
- Withhold judgment
- Pay attention
- Active listening
- Engaged listening
- Ask for clarification
- Offer reframing
Behavior #2
- Come with positive intentions
- Foster connections
- Focus on issue, not person
- Assume no malice
- Give others the benefit of the doubt
- Solutions – oriented conversations
- Promote transparency
- Attribution of goodwill
- Honoring of and knowledge of all contributions
- Share information about what we do
Behavior #3
- Disagree respectfully
- Respect self and others
- Respectful honesty
- Make requests, not demands
- Ask for what you want – be brave
- Willingness to admit what you don’t know
Behavior #4
- Acknowledge and utilize strengths of each individual
- Treasure each person as a valued team member
- Honor all ideas/contributions because we value that the whole is enriched by diversity
- Commend each others’ strengths
- Nurture connections on an individual level
- Acknowledgement that all have aspirations for professional development
- Acknowledgement of diverse interests
Behavior #5
- Cultivate Kindness/positive feedback
- Compassion
- Collegiality
- Proactively and positively addressing situation
- Be nice
- Use your inside voice
- Ask for clarification as strategy for reframing
Behavior #6
- Express a sense of humor
- Don’t take self too seriously
Behavior #7
- Create safe place to express
- Explicit awareness of power differential
- Staff/faculty
- Faculty hierarchy
- All take responsibility for creating safe collaborative environment
- Personal and situational awareness
Extras
- Be present”
- Come prepared
- Be wary of side conversations
- To the whole group
- Willing to engage
- Positive intentions you hold
- Solutions – Oriented conversations
- Promote transparency
- “I” statements
- Make time (interaction takes time)