Information Systems

Connecting to UWB office computers using Remote Desktop

Remote Desktop is a feature in Windows XP that allows a user to remotely connect to a specific computer and display information and run programs almost exactly as if they were physically using that computer.

This option is available to any UWB faculty or staff member who has a Windows XP computer on campus. Remote Desktop allows any faculty or staff to use his/her home Windows XP or 2000 computer to access his/her work computer. If you are interested in configuring your office computer for remote desktop, please contact the Helpdesk at help@uwb.edu or (425) 352-5275.

The following information covers the use of the remote desktop client software.

Configuring your UWB computer

The first step involves contacting the Helpdesk. We will make a couple of changes on the computer and give you the computer name:

help@uwb.edu
(425) 352-5275
UW1-080

Connecting from your home computer

Your home computer must have Windows XP or Windows 2000. If it has Windows 2000, you will need to download the remote desktop client and install it. Once you are sure your computer has the software:

Click on the Start button.
Click on Programs, then Accessories then Communications

Open Remote Desktop Connection

Default Window

In the window that opens, enter the computer name (the Helpdesk will provide this - usually the format will be room_number-PC01.uwb.edu [e.g. UW1-100-PC01, etc.]).
Click on Connect.
You will now see a full screen view of your UWB computer. Log in as usual with your regular UWB account.

Working in Remote Desktop

Once you are connected, remote desktop will work almost exactly as if you are physically using the remote computer. All the files and programs will work in the same manner. A couple of exceptions are:

Minimizing, Closing - There should be a menu bar at the top of the screen which displays the computer name. You can use the buttons on the right to minimize, maximize, or disconnect.

CTRL+ALT+DEL - To activate the Windows Security window, you will need to click on Start -> Settings -> Windows Security.

Security Menu

Logging Off, Disconnecting - Logging off from the Start Menu will log your account out (on the remote computer), Disconnecting will disconnect your remote desktop session (and lock the screen on the remote computer). Disconnecting from the Start Menu or the menu bar on top has the same effect.

Getting Help

If you need help configuring your computer or if you have questions, please contact the Information Systems Help Desk, either by phone at (425) 352-5275, by email at help@uwb.edu, or in person at UW1-080.